by Orbis Team | Aug 20, 2024 | Customer Retention, Leads
Customer journey mapping is a powerful tool that helps automotive dealerships understand and enhance the car buying experience. By visualizing the customer’s journey from initial research to purchase, dealerships can identify pain points and opportunities for...
by Orbis Team | Apr 10, 2023 | Customer Retention, Marketing, Tips
In today’s competitive market, businesses need to focus on retaining their customers as much as they need to acquire new ones. Customer retention not only helps businesses reduce costs associated with customer acquisition, but it also helps improve customer...